Shipping policy

Shipping Policy

Last Updated: July 2026

At ArrtNation, every piece is handcrafted with love and care. Since each pair of earrings and accessory is handmade, we kindly ask for your patience while we create something truly special just for you.

Processing Time

All ArrtNation products are handmade to order unless otherwise stated.

Processing time is 5–7 business days before your order is shipped.
During new collection launches, holiday seasons, or market events, processing may take up to 10 business days.
Custom orders may require additional processing time depending on the design.

If there are any unexpected delays, we will contact you via email.

Shipping

Once your order has been completed, it will be carefully packaged and shipped using trusted shipping carriers.

Estimated delivery times:

Canada

Standard Shipping: 2–8 business days

United States

Standard Shipping: 5–10 business days

International

7–21 business days (delivery times vary by destination and customs processing)

Please note that shipping times are estimates and may be affected by weather, holidays, customs clearance, or carrier delays that are outside of our control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information (where applicable).

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly before placing your order.

ArrtNation cannot be held responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us immediately. We can only update your address if your order has not yet been shipped.

Lost, Stolen, or Delayed Packages

Once your package has been handed over to the shipping carrier, ArrtNation is no longer responsible for shipping delays, lost packages, or stolen deliveries.

If your package appears to be lost, we recommend: