Return & Refund Policy

Last Updated: July 2026

At ArrtNation, every piece is handmade with love and attention to detail. Because our products are handcrafted and often made to order, we encourage you to read our Return & Refund Policy before making a purchase.

Returns

We want you to love your ArrtNation order. If you're not completely satisfied, you may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or your order number is required.

• Your return request must be approved before sending your item back.

Items sent back without first contacting us may not be accepted.

Non-Returnable Items

The following items are not eligible for returns or refunds:

• Custom or personalized orders.

• Earrings that have been worn (for hygiene reasons).

• Gift cards.

• Sale, clearance, or final sale items.

• Items damaged due to misuse, improper care, or normal wear and tear.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery.

If you receive:

• A damaged item

• A defective item

• The wrong item

Please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the item and packaging

• A brief description of the issue

Once reviewed, we will gladly offer a replacement, store credit, or refund where appropriate.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, provided production has not begun.

Since most ArrtNation products are handmade to order, cancellations requested after production has started cannot be guaranteed.

Orders that have already shipped cannot be cancelled.

Return Shipping

Unless the return is due to our error (damaged, defective, or incorrect item), customers are responsible for return shipping costs.

We recommend using a tracked shipping service, as ArrtNation is not responsible for returned packages lost in transit.

Original shipping charges are non-refundable.

Refunds

Once your returned item has been received and inspected, we'll notify you by email regarding the status of your refund.

If approved:

• Refunds will be issued to your original payment method.

• Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Exchanges

Because each piece is handmade in small batches, we cannot guarantee stock availability for exchanges.

If you'd like a different item, we recommend requesting a return (if eligible) and placing a new order.

If your item arrived damaged or incorrect, we'll happily replace it whenever possible.

Late or Missing Refunds

If you haven't received your refund:

• Check your bank account again.

• Contact your credit card provider, as processing times may vary.

• Contact your bank, as refunds can take several business days to appear.

If you've completed these steps and still haven't received your refund, please contact us.

Contact Us

If you have any questions about returns or refunds, we'd love to help.

Email:  devanshipartnation@gmail.com

Thank you for supporting ArrtNation. As a small handmade business, every order means so much to us, and we truly appreciate your support.